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CrissCross Lab
Consumer brand

Hush India

Build a distinct brand presence in a crowded consumer category.

Scope

Brand, social, performance

Duration

Ongoing retainer

Industry

Consumer brand

The challenge

The situation we walked into

Hush India came to us with a strong product line and an unclear brand story. The category was noisy, the creative was inconsistent across channels, and paid media was buying attention that the brand could not convert.

Objectives

  • Define a distinct brand position in a crowded consumer category
  • Rebuild the creative system so every channel looks and sounds like one brand
  • Move paid media from reach buying to contribution-margin buying
Strategy

How we approached it

01

Positioning first

We rewrote the brand platform around a single, ownable promise before touching design.

02

One creative system

A modular identity kit that scales from a 9:16 reel to a retail shelf without redrawing anything.

03

Full-funnel media

Prospecting creative built to teach, retargeting creative built to close.

Execution

What we actually shipped

Brand

  • Brand platform and messaging house
  • Visual identity refresh
  • Packaging and collateral system

Social

  • Monthly content calendar
  • Reel and static production
  • Community management playbook

Performance

  • Meta and Google account restructure
  • Creative testing framework
  • Contribution-margin reporting
StackMeta AdsGoogle AdsShopifyGA4Figma
Results

Outcomes

Reported metrics are placeholders until client sign-off. Structure and measurement framework are final.

Pending

Return on ad spend

Pending

Organic reach growth

Pending

Cost per acquisition

Pending

Repeat purchase rate

Placeholder testimonial pending client approval. The team brought clarity to a brand that had grown faster than its story.

Client stakeholder · Hush India
Next step

Planning something similar?

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